"Quality, Punctual Service"
At Trox Tech, we pride ourselves on quality, punctual service. We are not satisfied with the job until the customer is 110% happy with the service. We feel that it is our duty to go above and beyond the standard set by other IT consultants and computer repair technicians. We make it our duty to treat our customers with the respect and duty they deserve.
My Dell was running extremely slow and I took it to these guys and they ran some sort of updates (I'm not sure exactly what because I'm not super techy) but these guys had my Dell running like brand new 10/10 would recommend them and the best part was the guest area! I watched them as they worked on my computer while lounging it was great!
I brought in a broken computer thinking they wouldn't be able to retrieve my data but they recovered everything. They explained the process to me and they kept me updated throughout the process. In short, these guys were great and are now my go to for IT services in Charlotte.
I have personally done business with Trox Tech for 2 years and they have delivered at every opportunity. They are focused on delivering a great experience for their clients and you will not find better support for small businesses anywhere in the greater Charlotte area. I highly recommend them.
The office manager at the new store on Charlotte Hwy, Indian Land, SC was great. He went above and beyond my expectations. Although I have a dying battery on a Lenovo tablet, he gave me very useful advice on my options. The company does not repair/ handle tablets so I was thrilled to get the advice. I would really recommend this company. Great service.